FAQ

Fast and Reliable Cannabis Delivery

Find answers to your most common cannabis delivery questions here, so you get the info you need quickly.

How quickly will my cannabis order be delivered?

We offer speedy delivery, typically within 60-120 minutes of placing your order. Becoming a Platinum member of Our Bud Club includes express delivery times.

What types of cannabis products can I order?

Bud On Demand offers a wide range including flower, edibles, concentrates, and more.

How do I know my order is secure and confidential?

We prioritize your privacy with discreet packaging and secure payment methods.

What types of payment methods are accepted?

We accept cash on delivery and e-Transfer payments. Please note that e-Transfers must be confirmed before the driver departs with your order. A 5% fee applies to all e-Transfer payments.

How long does it take to receive a mail order?

All mail orders are shipped via express post within 1-3 business days.

What happens if I don’t receive my mail order?

You will receive a tracking number as soon as your order has shipped. Please note that Bud On Demand is not responsible for missed deliveries or lost packages. To avoid any issues, please provide accurate and complete shipping information when placing your order.

How will I know when my order is on the way?

Orders depart with the driver at 10:30am, 12:30pm, 2:30pm, 4:30pm, 6:30pm, and 8:30pm. If you placed a cash-on-delivery order, it will be automatically accepted and dispatched with the next scheduled delivery. For e-Transfer payments, your order will be sent out once the payment is received and confirmed. Drivers will notify you by call or text when they are approaching your location.

Do I need to provide ID?

Yes, everyone must provide a government-issued photo ID that matches the delivery address when placing their first order with Bud On Demand. Must be 19+.

How do I contact customer support?

You can choose to fill out this contact form, send an email to general@budondemand.co or text us at (226) 582-8953. We aim to respond quickly within operating hours.

The Bud On Demand Standard

Everything we do is guided by three core standards – quality products, dependable service, and a smooth, stress-free experience from start to finish.

Quality First

We focus on reliable, premium products you can trust.

Fast Delivery

Efficient same-day delivery designed around convenience.

Effortless Experience

Simple ordering. Smooth checkout. No complications.